(BlatherMunch is our Sunday foodish respite from political bias,
media dish, snotty intenuendo, and liberal glee. For more essays on
food & dining click here or 'BlatherMunch' in Categories).
Poppy 622 Broadway Ave. E., Seattle
It was the most hyped new restaurant since the French Laundromat. (Charlie Trotter's upcoming fast food joint).
Nationally worshipped Jerry Traunfeld, the gardening, food elf who shook the saute pans for 17 years at the sacred site in Woodinville, The Herbfarm finally got his own place; foodies were wet with anticipation.
In September, Traunfeld opened the 110-seat Poppy on Capitol Hill, named after his mom.
At Poppy, Traunfeld offers each diner a tray-like platter from India called a thali (pronounced tally) serving a single diner a variety of small dishes --at Poppy you get 10 or 11. They're like "small plates," or tapas -- so hot these days -- except everybody gets their own.
Poppy's thalis include one or two seasonal salads, (ours were a beet, fennel and lemon verbena; and a
chicory salad with plums) a soup, (sunchoke, celery, and sage) one or two seafood or meat dishes, (we
got one each: black cod w/savoy cabbage and matsutakes, and braised lamb w/huckleberry and wilted herbs) a couple of vegetable dishes (spicy chickpeas w/peppers and oregano; fingerling potatoes w/5 seeds) a whole grain pilaf (emmer, another name for farro) a flat bread (sumac-sesame naan)
and something pickled (green tomato chutney). There are substitutions
for the meat dishes for those in a vegetative state,. Cost: $32, or a
smaller version for $22. Appetizers and desserts are available as are
pairing with small flights of wines.
The restaurant is supposedly aimed at the sensibilities of the Y generation who are coming into their peak earning years, dominate the increasingly gentrified Broadway nabe and are stereotyped as lacking the commitment and therefore insistent on plenty of choices. (the brats)
Despite we might be too old and commit-prone to appreciate the place, we girded our bellyparts with wild anticipation and a truss, then fought the fair fight getting reservations at this the hottest joint in town.
Poppy, after all, should be an important restaurant.
We wanted to be knocked out by Poppy. It was being compared in advance to Vij's, the dazzlingly tasty and innovative Vancouver East Indian/West Coast restaurant at which we recently lost our socks in a 5-dish blow-off.
Traunfeld is a chef from the Martha Stewart belt in the
the Jeremiah Tower galaxy, and of the New York Times Magazine, Food & [S]wine,
Bon Appetit, Gourmet food panoply on the tu-toi with Coleman Andrews, and God almighty. He's written major cookbooks, has rare herbs growing from his crevices. We craved some wow.
But we were disappointed, and undersatisfied.
Service problems hit us right off, probably coloring this first impression. We were made to wait a half hour or so after our reservation time; were waved away from barstools by the bartender. Because we had dinner reservations, we didn't qualify as bar customers (that's kind of backwards). There was no overflow seating or even a place to get out of the bustle of the busy restaurant.
We felt in the way; we took a walk; we came back; we waited some more.
We weren't the only ones; there were 3 parties ahead of us. As diners finished and left, tables sat fallow and dirty, while coveys of slow bus-people pondered the setting of each table like it was an art installation. One of our party, started busing a table to the chagrin of a grumpy, incommunicative servoir. Svelte hostii stood gazing prettily into their podium monitor, making hopeful noises but neither pitching-in on the re-set nor offering real consolation like free drinks or a goddamn place to sit!
(We can forgive some of this -- Poppy is brand new and busy. But food blog commenters are having similar service experiences. Traunfeld, for lo, these last 17 years, hasn't had to worry about turning tables: The Herbfarm is a prix fixe, one-seating-a-night kind of place -- we hope Poppy's lack of urgency isn't endemic. When mean, hungry people are milling around and in the way, you hustle your ass to accommodate them).
When we were finally seated, there was a tiny goat cheese tartlet waiting on the table perhaps as a sop to our impatience, though I'm not sure that was the reason: our waitroid had no idea how or why it got there.
The controlled format may have set us up for disappointment. When the kitchen has so much control over what everyone eats, each part should be awesome. They were not awesome. The soup was just creamy, the pilaf was warm, the lamb was an undelicious black color from the huckleberries and cardboard-y on the outside like meat seared too long before the braising liquid was added. (We liked the chickpeas, though).
Poppy is not an Indian restaurant, and it's not Vij's. But no
flavors jumped out and slapped us around as they should and do -- not just at
Vij's, but even at traditional Indian joints or Chinese, or Thai or
Japanese places or ... Lark, or Spur for that matter.
(photo: assembling the thalis)
Despite the hoards of help, the food was way too long in arriving. This seems unnecessary since none of the dishes were cooked to order, but rather a matter of dish-up, though that must be time-consuming with all the tiny little dishlets.
God knows the food didn't need to be hurried to be kept hot... it was room temperature. That's the way thalis are served in India, Traunfeld argues -- if that's true, by our lights, he needs to change that to conform to American tastes. We've learned over the years that many things we've always eaten too hot or too cold, are better served warm. But everything at Poppy: salads, braised meat, fish, pilaf come at exactly the same tepid temp. The World's Tiniest Architect and I (no intermediate eaters, we) found that off-putting, creepy even. Although this might not be fair, it added to the perception of middling. Some at our table wondered if it were a kitchen error.
At Mouthfuls, WTA writes:
In a restaurant where you can't really help but focus on the food - reputation and presentation so much in the forefront - it's boring when everyone has the same thing on their plate. Maybe the idea is that the dinner is about your company and conversation and the food is just to be eaten?
I missed the "risk" of not ordering the best thing, or even the thing I wanted the most. There is no "next time, I'm ordering what you had" since everyone has the same thing.
I have to wonder how much different the next meal will be from the one I ate. Sure, there will be a slight difference in the preparation of the salad, or the ingredients in the soup, but there is a formula that will be followed and subtle changes may not be enough.
On the other hand, I can't love something and go back and expect to have it again!
Perception of value, while not usually one of my considerations, became an issue because of the unremarkability of the foodstuffs. When the food is up to expectations or better, you forget about portions... Maybe I'm like the old lady in the joke complaining about the boarding house: "The food is terrible, and the portions are so skimpy!" At Poppy, you get a lot of dishes, but it began to feel overpriced (which it wasn't) when it turned out not to be fabulous.
The room is simple, and has a airy, open feel; windows take the turn around the corner, the lively Broadway street parade is the view. (Hey, btw, Broadway's coming back!)
When all you recall about the evening's food is the chickpeas, that's not fabulous, not awesome. I've worshipped in print at the altar of Jerry Traunsfeld before, and would love to again. Probably won't for awhile.
It's about being fabulous, Jerry, and getting the help to match.

You seldom do bad reviews. I know how hard and expensive it is to establish new businessess and making it in the restaurant industry may be the most difficult.
Sounds like he didn't really know what he was getting into. Reading your review of the Herbfarm - well, it sounds like a very different sort of venture for him.
I sure hope he can turns things around and make it. It sounds to me like he beeds help in the management side.
Posted by: joanie | October 12, 2008 at 12:45 PM
A LONG time ago, I got a summer job as a cashier at a restaurant on Queen Anne, and the food was excellent and the service was HORRIBLE. It was a tiny place, so I ended up bussing tables and getting coffee for unhappy customers who waited and waited for their waitress to quit showing her tits to the cook and come bring them their food. I worked there two weeks then I quit, and then the place went out of business by the end of the summer, because nobody came to eat dinner, and word spread about how lousy the service was. Even if the food is wonderful, if the service is bad, I don't go back.
Posted by: sparky | October 12, 2008 at 01:32 PM
This makes me so sad!!! I had circled Poppy's opening on my calendar and was planning on a visit soon. Now I wonder if I should save my money?
Posted by: Brenda | October 12, 2008 at 04:30 PM
I feel sorry for the owners. They were probably doing great until the damn Liberals raised the minimum wage. Because of that, they had to fire some of their workers and pass the work load to those still employed (thus the bad service). It was either that, or raise the prices more but because the Liberals let gas prices go so high, they probably already raised the prices. So sad that the Liberals who this owner probably voted for in the first place has now more than likely put him out of business.
Posted by: nevets | October 12, 2008 at 08:02 PM
I had the same experience minus the wait. I have seen alot of positive reviews online and had to wonder how so many could have polar opposite experience. I question of they are even real or not. I love eating out around town and this is definitely the biggest disappointment I've had since moving here a few years ago. They better change the concept or it won't last much longer IMO....
Posted by: Mike | October 13, 2008 at 12:45 PM
nevets,
You really don't get it, do you? This place opened in mid-September 2008. The place is very busy (it is new and was much hyped for the last half year prior to that.) Word is, they had plenty of resumes to pick from - someone isn't communicating what needs to be done. Plenty of hands, none too quick.
Posted by: wta | October 13, 2008 at 01:37 PM
After the experience I had at Poppy, I'd rather drop $80 at any other restaurant in Seattle, including McDonalds. Epic fail. Never going back.
Posted by: Bjorn | October 13, 2008 at 03:46 PM
Oh...never mind.
Posted by: nevets | October 13, 2008 at 05:11 PM
Jerry is a hero of mine, but I was disappointed too. He's good enough to make the changes necessary. Do what he has to do... too much at steak (pun intended) for him not to.
Posted by: beryl b | October 13, 2008 at 05:18 PM
You are so full of shit, nevets, restaurants like Poppy can't afford to pay minimum wage. They've got to give living wages to the kind of professionals that such a place demands. Many of us have health plans, too. God bless Seattle liberals, they are some of the most discerning diners in the world!
Posted by: mango | October 13, 2008 at 05:23 PM
Our experiences were every bit as bad as Michael's PLUS.
Plus I do not buy this argument that luke warm food is OK because they are "doing" a thali. This is NOT thali .. it is a set piece of small dishes, sort of like tapas without choice. Other than the word "thali" there was nothing indian here.
And .. for waht ti might be worth, none of the temperatures made much sense and the potions were ... odd.
Soup ... two spoonfulls? There was enough to suggest I might have likes say, a demitasse' worth or the amount of miso I get with most emals in Japan.
There was some sort of rice/starch .. Ok but the bread was two itsy bitsy, mini pitas that looked like they had been briefly burned by passing them over a burner or cigarette lighter.
There was a very nice duck dish is it had not been too cold and a scallop kabob that was the actually at a rational temperature.
Like Michael, we enjoyed the beans.
By the time it was dessert time, we were bored and unhappy so we left.
____________________________
WADR and best wishes to his famous chef, something is very wrong here. I would rank Poppy's in class with some of the more pretentious, self serving Belltown wanna be Manhattan bistros.
The price was the best part of the deal, not bad for all that pomposity.
Posted by: Sesttlejew | October 13, 2008 at 10:45 PM
I ordered the smaller thali to leave room for one (or more!) dessert(s), over which I had drooled online. However, given the long wait, we just left. Not going back any time soon.
Posted by: Barbara Schwartz | October 14, 2008 at 05:55 PM
Hope you review 'zaw! next week. I'm curious about high-priced take & bake pizzas.
Posted by: Ben | October 15, 2008 at 11:55 AM